Home: Support : Policies : Acceptable Use

The following lists some key points to NetUnlimited's policy for Internet access. It is meant to accompany the Member Agreement and Terms of Service contract presented to all NetUnlimited customers. We believe strongly in the freedom of speech and in allowing all NetUnlimited customers total access to everything the Internet has to offer with minimal or no interference. However, some guidelines need to be established to help identify inappropriate activity. Our goal is to provide quality service, conform to existing laws, protect our resources, and protect our reputation as a service provider.

  • System Attack: An attempt to gain access to a system to which access has not been granted access and/or attacking a system with the intent to damage or "crash" the system. This applies to systems local to NetUnlimited as well as outside systems. NetUnlimited monitors access to all its systems, as do many remote systems. Malicious attacks can result in loss of access privileges, and in some cases, legal action.

  • File Attack: An attempt to read, modify, or execute files without appropriate permission or ownership. This includes attempts to read other people's e-mail, access restricted files, remove or alter files belonging to other NetUnlimited users, and spread computer viruses.

  • Harassment: Sending e-mail messages to other users after being requested by those users to stop, regardless of the content of the messages. All NetUnlimited users have the right to determine what they feel to be harassing e-mail.

  • Spam: Unsolicited e-mail, including advertisements. See Spam Policy.

  • False Identity: Sending e-mail or posting to newsgroups under a name used for the purpose of deception.

  • Connection Abuse: Although NetUnlimited provides unlimited access to the Internet, usage guidelines are necessary to ensure all users are getting a fair share of NetUnlimited's resources. The following constitute abuse:
    • Utilizing a dial-up connection for excessive periods of time. We maintain an excellent customer-to-modem ratio and users who are dialed into the network for long periods of time are restricting other users from utilizing that connection. After a connection is active for 7 hours, the user on that connection will be notified via e-mail about our "fairness policy".
    • Unauthorized use of a connection to provide an Internet service through that connection. This includes, but is not limited to, the operation of a server or daemon through a connection. Without consent of NetUnlimited management, users may not operate the following through their NetUnlimited connection: IRC, WWW, e-mail servers, and Wingate server.

  • Other Violations: The following violations could lead to the suspension or termination of an Internet access account.
    • Sharing access to the account with anyone other than a family member living in the same household.
    • Logging on more than once at a time.
    • Using account for purposes outside scope of initial agreement (e.g. using a personal account for business purposes).
    • Using an account to facilitate any illegal activity.
    • Reselling or leasing an account to others.

If NetUnlimited becomes aware that any of its customers have participated in the above, the Company reserves the right to terminate service without notice as described in NetUnlimited's Member Agreement and Terms of Service.




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